WORSE COMPANY EVER DON'T NOT USE!!!!!!!!!!!!!!!!!!!!! - Complaint about Beds.co.uk - A Spokesman Said

WORSE COMPANY EVER DON'T NOT USE!!!!!!!!!!!!!!!!!!!!!

Complaint about  Beds.co.uk  | AWAITING RESPONSE


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danielle higgins

08/02/2017

WORSE COMPANY EVER DON'T NOT USE!!!!!!!!!!!!!!!!!!!!!

Complaint about Beds.co.uk

Ordered a 4ft bed and 4ft mattress. They took the money out of our account with in 24 hours. No contact about delivery so we contacted them . Got told our bed was damaged then got asked if we want it? ( what damaged no thanks) we said no we will wait 4 weeks for another one undamaged. Day later got a message saying our bed is being delivered on a Monday. So my father in law waited in when it was delivered it was a 4ft 6 bed no mattress standard frame. ( we ordered 4ft ottoman with 4 ft mattress). NO DELIVERY OR INVOICE is given. I called explained that I wasn't happy and that I would like a refund. I was told this will be processed once they receive collection. They collected the bed, 2 weeks later still no refund 6 times I have called about not receiving my refund another 10 days pasted I have received only half of my refund. Still fighting for the rest of our refund. The staff just fob you off. This is the worse retail and customer service I have ever come across.

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Julie p | 03/03/2017 14:54

Hi there, Can i take an order number please.

danielle higgins | 03/03/2017 14:58

I have now managed to finally get my full refund. My order number dn344gd

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