What are they thinking about? - Complaint about Andrex - A Spokesman Said

What are they thinking about?

Complaint about  Andrex  | AWAITING RESPONSE


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Andrew Riddell


What are they thinking about?

Complaint about Andrex

How can they have got it so wrong? Their execs who approved the changes obviously never tried it on their own posteriors. Probably relied on the science of however they classify stools firmness (or lack of firmness), absorption ratios, cost per sheet etc. rather than user experience. Simply, the new Andrex is just awful, the two ply separates under less than wiping strain sticking on one side and slipping on the other with the inevitable results. I've been using Andrex since I can remember, I never even used to think about it now, I dread the thought of going for a plonk, I've bought my last packet of the stuff, any recommendations?

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