CARD PAYMENT TO PRODUCT SUPPORT AG,7.50 - Complaint about Currys PC World - A Spokesman Said

CARD PAYMENT TO PRODUCT SUPPORT AG,7.50

Complaint about  Currys PC World  | ANSWERED


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Jonathan Pryer

10/02/2017

CARD PAYMENT TO PRODUCT SUPPORT AG,7.50

Complaint about Currys PC World

I have had a payment coming out of my account for as long as I can remember now & I definitely did not sign up to any product support... reading everyone else's reviews, it seems you are taking our money without consent? Can you please stop taking this payment immediately? and refund all the payments taken. Many thanks, Jonathan

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KNOWHOW TOHELP | 13/02/2017 15:36 | VERIFIED

Hi Jonathan. I have now located the agreement and processed the cancellation. It was purchased from our Guildford branch in February 2014 to protect the Samsung 46 inch television. Purchase of the agreement and details of the card mandate are detailed on your receipt.

KNOWHOW TOHELP | 13/02/2017 15:36 | VERIFIED

Terms and conditions are also provided in store, which state a refund is only available is cancelled within 14 days. As such, no refund is available. Thanks. Carrie.


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