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Complaint about  ArrowXL  | AWAITING RESPONSE


ArrowXL

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Sara Beckles

11/02/2017

Delivery

Complaint about ArrowXL

I've ordered parcels from very.com. the first parcel arrived no problem the second and third is now on 3rd week of trying to get delivered. 1st we were not in so rearranged that's when the problems started on the day was arranged got a phone call saying there was an issue so wouldn't be delivered half hour later driver rings and says it will be delivered told him of previous call and he said he would speak to manager. Parcel never came so phoned to rearrange for today 11/2. Did not receive any message or calls so got in touch after 30 mins talking on the help chat they informed me it was not on today's delivery and was still on hold from last time when they said there was an issue. Now has been rearranged again for Wednesday 15th I have paid over £20 for delivery and I'm disgusted with this nonservice

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