I am on pay as u go + since October and they have sent an email out of the blue saying I owe £667 - Complaint about Ovo Energy - A Spokesman Said

I am on pay as u go + since October and they have sent an email out of the blue saying I owe £667

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Ovo Energy

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Rachel Burke

12/02/2017

I am on pay as u go + since October and they have sent an email out of the blue saying I owe £667

Complaint about Ovo Energy

Yesterday I received a email from ovo who I have been with since October Big mistake. The email said sorry it's took so long to put your account into the correct non disconnect mode but we will now be up and running please note you need to pay a debt of £667 I'm on pay as you go how the hell can j be in debt if I run out of credit the supply goes off simple as that and plus I have proof that they have been taking £20 every 2 days which is a fortune I want to switch back to my previous supplier but have been told I can't because of the debt I have young children and I'm not willing to pay them anymore money please help

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Trevor Wilson | 27/02/2017 08:46

This is OVO's modus operandi. Quote unrealistically-low monthly figures then, when they've secured your business, charge fees that are the highest in the industry. Want to leave? £45 exit fee. Argue with their decision ? Threats to send in the bailiffs. More and more criminal organisatons such as solicitors, estate agents and companies like OVO threated court action/bailiffs as the FIRST option.

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