Paid £34.50 for EHIC cards - Complaint about EHIC Direct - A Spokesman Said

Paid £34.50 for EHIC cards

Complaint about  EHIC Direct  | ANSWERED

EHIC Direct

4 stars

No. 7 of 134 in Healthcare

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Gloria Adams


Paid £34.50 for EHIC cards

Complaint about EHIC Direct

I made the mistake in thinking that the card renewal was now chargeable and went ahead and paid £34.50 to this company when all the time it is available free from the NHS. This is very misleading having companies that charge and shouldn't be allowed. Can I get a refund?

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EHIC Direct | 17/05/2017 16:25 | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779

Gloria Adams | 23/05/2017 12:22

As request d I have tried several times to telephone this number but can only get the recorded message service. Please could you call me 01493 732655. Many thanks,

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