John Allen - Complaint about The Co-operative Insurance - A Spokesman Said

John Allen

Complaint about  The Co-operative Insurance  | ANSWERED


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John Allen

13/02/2017

John Allen

Complaint about The Co-operative Insurance

My niece completed an application form to obtain car insurance for a car that she leased from Citroen one of the questions she had to answer is (are you registered keeper of the vehicle) to which she replied yes it appears that was incorrect apparently because the car was leased she should have answered no, the co op maintain they do not insure leased vehicles the car has been stolen leaving her with a debt of £17,000, because she made a mistake, it is a disgrace can you help, she is a nurse with three young children, we are currently awaiting the decision of the ombudsman the co op accept it was a mistake but that is their company policy

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The Co-op | 13/02/2017 17:48 | VERIFIED

Hi there John. Thanks for contacting us about your niece, please can you ask her to contact us directly on 0370 218 8744 Thanks ^SB


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