Valentines flowers and balloon - not delivered - Complaint about Lovely Flora World - A Spokesman Said

Valentines flowers and balloon - not delivered

Complaint about  Lovely Flora World  | ANSWERED


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samantha Goodman

14/02/2017

Valentines flowers and balloon - not delivered

Complaint about Lovely Flora World

Ordered a single red rose and Balloon for my fiance to be delivered to his work - address is obviously a work address so open office hours ..... its now 20 minutes after end of work day and nothing has been delivered ..... ordered well in advance on 6th Feb - Valentines Flowers need to be delivered on valentines day - or whats the point??? Very very upset and disappointed

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Joanna K | 24/02/2017 15:17 | VERIFIED

Dear Samantha, We are sorry to hear the order was not received on the Valentine's Day. Unfortunately, we state in our T&Cs that we reserve an extra working day for the bouquet to be deilvered. Please contact us directly so that we can deal with your complaint. Our apologies for any inconvenience caused. Kind regards, Lovely Flora World


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