money taken from grandmothers account - Complaint about Easylife - A Spokesman Said

money taken from grandmothers account

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Easylife

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vanessa davies

15/02/2017

money taken from grandmothers account

Complaint about Easylife

My Gran is 93 and did not speak to anyone on the phone about a rewards package, yet Easylife just took £85 out her account without permission, i,m one of her grand kids who orders her shopping online and it was me who was phoned by a member a staff and spoken to for ten min(i,m 32 and not by any means an easy person to con), i did not agree to set up a rewards package in my name using my Grans card details, her card was used to buy a set of chair protectors so they had only Grans card details at hand, how can this be allowed to happen, do you not need the account holders consent?

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