No tickets for concert - Complaint about Ticket Selection - A Spokesman Said

No tickets for concert

Complaint about  Ticket Selection  | ANSWERED


Ticket Selection

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Keeley Ward

16/02/2017

No tickets for concert

Complaint about Ticket Selection

Order 25047 No tickets delivered today by Royal Mail for tomorrow's concert 16/02/17 - Drake in Sheffield Hotel booked for tomorrow and we plan to leave at 10am to get to the hotel and checked in No tickets for Drake although been assured that they will be here Post doesn't arrive until 12 noon so all the plans we have made are screwed up. If they don't arrive tomorrow then not only is it the cost of tickets but hotel also This means we have to wait around tomorrow and hope the post arrives but then leave ourselves very short on time for getting to the hotel and getting checked in A disgrace that you cannot contact these people only via email and then you just get an automated reply saying they don't print the tickets and they will arrive on time Would like to know how I go about getting a refund as my questions in many emails have not been answered

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Kelly Adams | 17/02/2017 16:06 | VERIFIED

Hi Keeley, I have have a look and can see that you have been sent collection details ready to pick up your tickets for the event from the venue. Many Thanks, Ticket Selection.

Keeley Ward | 17/02/2017 20:53

So I spoke to the guy I was meant to meet and advised him at 6:30 that I wasn't yet st the venue and he advised to call when we got there. Tried calling several times but no response from his mobile so no tickets and £200 out of pocket


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