NON DELIVERIES - Complaint about DPD - A Spokesman Said

NON DELIVERIES

Complaint about  DPD  | ANSWERED


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a Unwin

16/02/2017

NON DELIVERIES

Complaint about DPD

Two orders - two different supplies - using DPD - first order I had to collect from depot - supposedly I was not in, which was untrue, and picture of my house where card was left, was not any house within the village where I live! Today the same thing has happened, having waited in and carefully monitored the supposed delivery, a photo now appears of another property completely unknown to me where the DPD card has been left. Do I now have to make another collection from a Depot. I have complained to the supplier of my package, telling them they are paying DPD for a service they are not receiving. I am paying for delivery of something I probably will end up having to collect. THIS IS NOT GOOD ENOUGH DPD - your drivers are either totally inept, over-worked or dishonest - which one is it?

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Andy Webb | 17/02/2017 09:07 | VERIFIED

Hello Mr Unwin, I am so sorry to hear of the issues you had with this delivery! Could you please send us over an email with your parcel number so we can get that looked into. [email protected] Shona

a Unwin | 17/02/2017 09:48

15976757365766


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