Product Support Ag - unknown charges - Complaint about Currys PC World - A Spokesman Said

Product Support Ag - unknown charges

Complaint about  Currys PC World  | ANSWERED


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M Stutt

17/02/2017

Product Support Ag - unknown charges

Complaint about Currys PC World

I've just been checking bank statements and I've got money being taken from my card, every month, going back as far as August 2014. Product support AG was never mentioned when we bought from Currys PC world and we've been charged for years without realising. It's sneaky as they take a small amount so you don't notice. If it was above board they would surely suggest a direct debit for the payment. They have taken £114 out of my account unauthorised. I'm contacting my bank to stop any further payments and I'm contacting Curry's to arrange a refund.

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KNOWHOW TOHELP | 20/02/2017 18:38 | VERIFIED

Hi Mark. Product Support is our agreement. The agreement for the TV was £2.50 per month. The payment of £3.00 per month from August 2014 was for a Beko fridge freezer. This agreement was cancelled in June 2015. Thanks. Carrie.


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