Monthly charge I did not request - Complaint about Currys PC World - A Spokesman Said

Monthly charge I did not request

Complaint about  Currys PC World  | CLOSED


Currys PC World

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Nicola Sewell

17/02/2017

Monthly charge I did not request

Complaint about Currys PC World

Last year I purchased a washing machine from my local Currys PC world ( Swansea) for my elderly dad. We were asked if we wanted product support and we declined as my dad could not afford this. Checking my bank statements and have found £4.00 being deducted from my account (Product support AG ) for the last 2 months. I am disappointed that this has occurred without my consent. I have signed no form to allow this to my knowledge. The only form I signed was a delivery order for the washing machine. Reading this page has left me with little doubt that this is not a rare occurrence.

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Currys PC World resolved this complaint

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KNOWHOW TOHELP | 21/02/2017 17:00 | VERIFIED

You're welcome Nicola. We're here if you need help with anything else. Thanks. Carrie.

Nicola Sewell | 01/03/2017 08:36

Very pleased with forum. Also pleased with prompt response and action from Currys PC world


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