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Complaint about food

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Martin Goodson

18/02/2017

Complaint about food

Complaint about Sam Smith's

I wish to tell you about my experience. I dined at your establishment with my partner and my 2 children. We waited 25 minutes to be served. Then when the food arrived it was undercooked. I alerted a member of staff who sent out further 2 dishes. They were abrupt and couldn't care less about my complaint. As a writer for the good food guide I have dined in many restaurants in 10 years and I know good food and service. I am shocked and appalled at the low level of service myself and my family received. Very disappointed!!

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