Unauthorised deductions from my account - Complaint about No Flame E-Cig - A Spokesman Said

Unauthorised deductions from my account

Complaint about  No Flame E-Cig  | AWAITING RESPONSE


No Flame E-Cig

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JACQUELINE VARNEY

19/02/2017

Unauthorised deductions from my account

Complaint about No Flame E-Cig

On 15/12/16 I did an online survey and was offered a NO FLAME-cig starter kit for just the cost of the postage which was £4.95. I paid this by card and received the kit 3 days later. After Christmas and a period of illness I was checking my statements and discovered that £69.99 had been taken on 30/12/16 and a further £49.99 had been taken on 17/1/17. Neither of these transactions had been authorised by me and I immediately contacted my bank who are investigating this.

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