mail being posted to wrong address - Complaint about Royal Mail - A Spokesman Said

mail being posted to wrong address

Complaint about  Royal Mail  | ANSWERED


Royal Mail

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Susan Jones

20/02/2017

mail being posted to wrong address

Complaint about Royal Mail

Our mail is periodically posted to a wrong address. On occasion the recipient puts it through our letterbox (bank statement with a 'sorry, opened in error' on envelope). One bank statement still hasn't reached us. A package addressed to us was left on a doorstep of a similar sounding address in the next village. The occupants were away and fortunately a different Royal Mail employee picked it up and returned it to us. We are obviously concerned!!!

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Royal Mail Customer Services | 21/02/2017 08:35 | VERIFIED

Thank you for your message. I am very sorry to hear that your mail is being posted to the wrong address and is also being opened. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.


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