Broadband internet never works properly even after engineers come out. BT engineer says it's a sky p - Complaint about Sky - A Spokesman Said

Broadband internet never works properly even after engineers come out. BT engineer says it's a sky p

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Hughie Mills

20/02/2017

Broadband internet never works properly even after engineers come out. BT engineer says it's a sky p

Complaint about Sky

My internet is so rubbish from sky that we NEVER know if it will work on any given day. My poor suffering children get warnings from school as they cannot complete their homework. I myself can work from home but because of the unreliability of the internet I cannot do so. I have told sky about this AFTER they have sent out numerous engineers. The BT engineers all state this is a sky problem with their servers. Sky refuse to accept that this is their problem & tell me I cannot leave as I am tied into a contract. Awful service as I have phone, internet, Tv & multiroom. I pay over £100 a month & would not recommend them to anyone

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Alastair Hosie | 21/02/2017 11:46 | VERIFIED

If you have a complaint with a Sky product or service, call us on 03442 411 653 or visit our 'Contact Us' page https://contactus.sky.com/uk/make-a-complaint Do not share any account or personal details on public forums. For more information about how Sky handles complaints click here http://help.sky.com/articles/sky-customer-complaints-code-of-practice. We look forward to hearing from you.

Hughie Mills | 21/02/2017 13:37

I am fed up to the back teeth of calling sky. Taking my custom somewhere else. Enough is enough


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