parcell is missed - Complaint about DPD - A Spokesman Said

parcell is missed

Complaint about  DPD  | ANSWERED


DPD

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Eleonora casadio

21/02/2017

parcell is missed

Complaint about DPD

from 8th of February that my parcel is missed. I sent my parcel (drum kit) from London to Vienna with my track number. ( 1550 1586062458R) After 1 week I called DPD and they said that my track number is changed (1550 1586062457T). almost 2 weeks that I'm calling to know where my parcel it is, everyday, including yesterday, they are saying my parcel is in Vienna! I called in Vienna and they are saying that my parcel still in UK! I'm calling today and they are saying that they never received my parcel!!!!!!! my parcel is big box inside Drum kit!!! 400 pounds!

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Andy Webb | 23/02/2017 14:13 | VERIFIED

Hiya there Eleonora, could you please drop us an email at [email protected] so we can look into this for you. Paul


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