Quality of cigarette is poor - Complaint about Lambert & Butler - A Spokesman Said

Quality of cigarette is poor

Complaint about  Lambert & Butler  | AWAITING RESPONSE


Lambert & Butler

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Fiona Hunter

21/02/2017

Quality of cigarette is poor

Complaint about Lambert & Butler

The new packs have changed to black , my brand is super king . I'm absolutely disgusted , I've been buying this brand for years and the new black pack is definately not the same quality ! The cigarette paper is so thin it burns far too fast and we are paying through the nose for what seems like a fake cigarette ! , I am so annoyed because you can't even tell from the packaging the quantities of tobacco or tar as there's nothing on display so how do we know we are getting the real deal , have compared the cigarettes from the old silver packet and the new one and they are definitely not the same ....... please do something about this as it feels like one big scam !

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