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Stroller brakes not working - Complaint about Joie Baby - A Spokesman Said

Stroller brakes not working

Complaint about  Joie Baby  | ANSWERED

Joie Baby

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Rahima Ahmed


Stroller brakes not working

Complaint about Joie Baby

Bought stroller in November 2016 baby 2 months Used it about 5 times so far, and now brakes not working. My baby rolled into the road while I was closing the car door afternoon putting him in and applying brakes. I'm very upset about the whole situation. The brakes seem to unlock thenself when applied. It is dangerous. I am very thankful that no cars went past and hit my baby. It happened in a split second

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Sofia Cabrera | 24/02/2017 15:23 | VERIFIED

Huge apologies Rahima, a mistake on our part. But please do contact the team on 0800 952 0061 we'll do everything we can to assist and resolve the situation you mention in your comment. All the best and apologies again for the mistake above. Best, Joie

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