Further incompetence - Complaint about A Shade Greener - A Spokesman Said

Further incompetence

Complaint about  A Shade Greener  | ANSWERED


A Shade Greener

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Jon Lander

22/02/2017

Further incompetence

Complaint about A Shade Greener

Following from a complaint posted on 17th Jan regarding rude call centre staff, I received a call from their office to discuss this on the 8th Feb where I was paid lip service to my complaint. They were not interested at all which just demonstrates further how endemic the incompetence and arrogance of their staff is ingrained within the company. I did report that a fault identified on the 18th Jan by the engineer as requiring a return visit was still outstanding, showing another example of how inept the company is in dealing with its customers. An engineer visit was booked for the 22nd Feb to rectify this fault. I was informed that I would receive a message on the day from the engineer informing me of the expected time of arrival. After waiting in all morning and having received no confirmation by 2pm on the afternoon of the 22nd that an engineer would be attending, I contacted the office. I was informed that an appointment had been placed on the notes but no appointment had been booked with the engineer. Once again showing utter contempt for the customer and incompetence by the useless idiotic staff in the office. Maybe the company would be better off employing Chimpanzees from the zoo, as the current office staff I have had the misfortune of encountering appear to have the brain capacity of 1st generation omoeba. Once again I will receive the obligatory response "please contact the company to resolve this complaint" but when the staff are as incapable as they have demonstrated so far, this will once again be a pointless exercise other than for wasting people's time.

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A Shade Greener has responded

  • Conversation with company (2)
  • User comments (7)


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Jon Lander | 17/03/2017 05:57

Threatened by Josh Stewart from AShade Greener with legal action for racism. If I did not remove this complaint. I did reply to Josh asking him to explain how any of the above was racist. As I have not received a reply I can only assume that Josh has now read the definition of racist and realised he to was incompetent in his understanding of the term racist.

A Shade Greener | 18/04/2017 14:38 | VERIFIED

Hi, Could you please contact the office to get this resolved. You can either call us on 08453012342 or email us at [email protected] Thanks


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| 16/03/2017 23:55

ombudsman now, and winning. has anyone paid cash to a debt collector regarding a shade greener? contact me if they have [email protected] I will be suing them once the ombudsman makes her decision. I have aready had a report done and they find them at fault. they even took me to court because they ot their figures wrong by £300. please anyone has any experience of this or mr morley please

| 16/03/2017 23:55

contact me on the above address

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