£7.50 monthly transaction for laptop bought two years ago - Complaint about Currys PC World - A Spokesman Said

£7.50 monthly transaction for laptop bought two years ago

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Aaron Dalzell

22/02/2017

£7.50 monthly transaction for laptop bought two years ago

Complaint about Currys PC World

Would like to cancel this transaction immediately as I never requested this and was unaware this has been coming out of my bank for about the last two years. I would like the charge to date to be refunded as this was taken without any knowledge or consent ever since I bought my laptop around 2 years ago. Look forward to your reply Aaron

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KNOWHOW TOHELP | 05/03/2017 13:40 | VERIFIED

I have now cancelled your agreement, however, we are unable to process a refund on this occasion due to the length of time this has been on going. At the point of sale you will have signed to have this agreement set up, as an offer you will get the first month for free, it is then your responsibility to cancel. Apologies for any inconvenience caused. Leanne C


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