Paid £65 for one single photo after shoot apparently burnt on to a cd disc but nothing's on it - Complaint about Regency Studios - A Spokesman Said

Paid £65 for one single photo after shoot apparently burnt on to a cd disc but nothing's on it

Complaint about  Regency Studios  | AWAITING RESPONSE


Regency Studios

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Lauren Boyd

22/02/2017

Paid £65 for one single photo after shoot apparently burnt on to a cd disc but nothing's on it

Complaint about Regency Studios

We were thrilled to see the images that had been taken from the shoot today may I add, however we were extremely cautious to invest as we had previously read a lot of bad reviews. The assessor pushed for us to purchase the "platinum package" however we were told that if we don't purchase them today that they were to be deleted, therefore we purchased one. Apparently this was burnt on to a CD Disk only to find out that the image was never burnt on to the disk at all. Absolutely appalling. We will of course be expecting a full refund or we have no option but to take this further. Please don't make the same mistake we did!

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