Xercise 4 less won't cancel membership - Complaint about Xercise4Less - A Spokesman Said

Xercise 4 less won't cancel membership

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Xercise4Less

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Samantha Richardson

23/02/2017

Xercise 4 less won't cancel membership

Complaint about Xercise4Less

I had cancelled my membership in branch and 1 month later cancelled my direct debit. I am now receiving calls from a collection agency who are threatening action. The branch manager in the gym is saying it is my fault as I should have cancelled online but when I registered in 2014, I recall being advised you had to cancel in branch. They are advising there is nothing I can do.... I'm at a loss. I don't want to be forced to pay for more than I should when I adhered to correct cancellation timescale.

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