Product Support AG - Complaint about Currys PC World - A Spokesman Said

Product Support AG

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Lee Fortune

23/02/2017

Product Support AG

Complaint about Currys PC World

I have just noticed £6 coming out of my account saying Card payment to Product Support Ag. I brought a TV from my local Currys Pc World. I didn't want this policy but the advisor had mention that he would just put it on for free for the 1st month. However I have been charged very month looking at my statements. Can you please cancel this policy and provide a full refund

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Lee Fortune | 23/02/2017 18:36

Ok I should of seen it before on my bank statement. Are you able to offer a partial refund. As the advisor in your store was told that I didn't want the policy but added on anyway

KNOWHOW TOHELP | 23/02/2017 19:02 | VERIFIED

I'm sorry Lee, I cannot offer a refund on this. We will send the cancellation documents to your home address - Thanks Georgia


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