I found that without warning £39.99 had been taken from my credit card. - Complaint about Gourmet Society - A Spokesman Said

I found that without warning £39.99 had been taken from my credit card.

Complaint about  Gourmet Society  | AWAITING RESPONSE


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Anita Jackson

23/02/2017

I found that without warning £39.99 had been taken from my credit card.

Complaint about Gourmet Society

I'm not quite sure how I came to be signed up with Gourmet Society - I have a vague recollection of a free offer made in connection with an online purchase I made which itself had no connection with the Gourmet Society. I did I not use, or attempt to use, the Gourmet card I was sent and thought no more about it. On my credit card statement I now find that without any warning £39.99 has been taken by Gourmet Society. I tried to find a way of cancelling this card as I don't want it and I've no idea if or when they will take more money from me which, being a pensioner, I can ill afford. I found a phone number which was not answered and I could not hang on longer as I had a GP appointment. I don't understand the online site which requires me to "sign in" - I gave my name and the membership number on the card, but apparently this is not enough. It also said that if I did this I would be given a code. Why can't I simply cancel this card? These people have already taken £39.99 from which I have received no benefit whatsoever and I fear that they may take more. I simply want to be free of them.

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