Where is my refund? - Complaint about Serpent Urban Clothing - A Spokesman Said

Where is my refund?

Complaint about  Serpent Urban Clothing  | AWAITING RESPONSE

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Amy Saunders


Where is my refund?

Complaint about Serpent Urban Clothing

Really disappointed, my partner ordered from here in October 2016 as a Christmas present for me & paid express fees. Had to email them as had not turned up mid-December. It came a few days before Christmas, straight from China, clothing very poor quality, blurry images and wonky stitches. My partner paid for it to be returned & they have received it & said they would refund us. It's now almost March & no money. I'd steer clear from this company... such a shame as advertised clothes looked really good.

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