Withdrawal of original tickets - Complaint about viagogo - A Spokesman Said

Withdrawal of original tickets

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Sarah Yates

24/02/2017

Withdrawal of original tickets

Complaint about viagogo

In December I ordered 3 tickets to see Leann rhymes in Feb this year at the symphony hall in Birmingham , I got told three days prior to the day that my original tickets had been withdrawn, yes I was offered other tickets but we were unable to use them due to the fact they were at the back of the room really high up , and one of our party was unable to climb the stairs , yes I was offered a 50% discount which I have received but I am asking for a full refund as we had to rebuy more tickets - funny enough for the original tickets that we were told were withdrawn. I have been lied too by yourselves and when I called you , the man I spoke to laughted at me , this was disgusting , I have been trying to email you but cannot get through I look forward to receiving the remaining £115 from you I expect an email as reciept to my complaint.

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