Couldn't be worse. - Complaint about Parcel2Go - A Spokesman Said

Couldn't be worse.

Complaint about  Parcel2Go  | ANSWERED


Parcel2Go

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No. 7 of 35 in Delivery

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Stuart Douglas

24/02/2017

Couldn't be worse.

Complaint about Parcel2Go

They just don't care about the customer experience at all! Delivery failed to turn up. I wasn't able to use the proper rescheduling process. Worse of all, I was denied the right to complain. Avoid at all costs.

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Dianne Fisher | 27/02/2017 15:53 | VERIFIED

Hi, Sorry to hear you’ve had a poor experience with your delivery. We do everything possible to ensure that the couriers we work with are as effective as possible, so naturally it’s disappointing to hear stories like yours. If you could provide your parcel reference number (beginning with ‘P2G’), I’d be more than happy to look into this. Dianne Fisher Parcel2Go Customer Service


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