Iwoot now making out it's my fault - Complaint about IWOOT - A Spokesman Said

Iwoot now making out it's my fault

Complaint about  IWOOT  | CLOSED


IWOOT

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No. 24 of 842 in Shopping

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Nicola Chapman

25/02/2017

Iwoot now making out it's my fault

Complaint about IWOOT

I have had an email, after waiting for a further 8 days, after prompting them again, to now make out that I did not order the item correctly, when all I did was follow the staff members instructions. Iwoot say they cannot refund me due to this! I do not know whether to laugh or cry at this situation.

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IWOOT resolved this complaint

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Sarah Whitehouse | 01/03/2017 08:37 | VERIFIED

Hello Nicola, I am sorry to hear of the issue with your order. Please can you contact us through your account so that we can investigate this matter for you? I can only apologise for the way that this matter has been handled, Many Thanks, Andy - Feedback Team

Nicola Chapman | 07/03/2017 08:11

Finally I received a refund.


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