Uncooperative customer service, dangerous service, damage to car - Complaint about Servicing Stop - A Spokesman Said

Uncooperative customer service, dangerous service, damage to car

Complaint about  Servicing Stop  | AWAITING RESPONSE


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Ashraful Hoque

25/02/2017

Uncooperative customer service, dangerous service, damage to car

Complaint about Servicing Stop

Extremely poor car service, customer service are very slow, inept and offer promises which they do not keep. My car returned in a much worse state than when it went in for a service. Amongst the failings: - Oil leaking from underneath the car which only occured after the service (which was classed as dangerous when taken for an MOT) - Rear wipers and washers signed off as passed but did not work when returned - Dirt left around the trim and in the driver's section of the car - Service history book not returned when car was returned - Bird mess smeared across the windscreen using the wipers - Promised minor compensation for a valet but this never materialised I would never use them again! They are not interested in helping customers just taking money and trying to upsell usually neeedless extras. UPDATE FEB: Car taken for an MOT and they highlighted a dangerous oil leak which only occurred after the service. Despite advising Servicing Stop of this multiple times, they have ignored this. I will be taking this to Trading Standards

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