Customer support agreement added without permission - Complaint about Currys PC World - A Spokesman Said

Customer support agreement added without permission

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Amanda Wilkins

26/02/2017

Customer support agreement added without permission

Complaint about Currys PC World

I purchased a computer today and on checking the receipt a customer support agreement for £7.00 has been added. I certainly did not agree to this payment. Is this a one-off payment? If so what for?

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Amanda Wilkins | 28/02/2017 10:35

Yes please cancel it.

KNOWHOW TOHELP | 28/02/2017 12:01 | VERIFIED

Hi Amanda, thank you for confirming this. I have cancelled the Service Agreement in question and refunded the payment taken. You will receive confirmation of the cancellation in the post - Shaun


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