Cafe catastastophe ? - Complaint about Wyevale Garden Centres - A Spokesman Said

Cafe catastastophe ?

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Julia Holliday

27/02/2017

Cafe catastastophe ?

Complaint about Wyevale Garden Centres

About a week ago two of us decided to have lunch at Wyvales in Horncastle. It was a Tuesday lunchtime. We arrived about 12.45 to find that most of the items on the blackboard menu had gone. So we settled for a soup, scampi and chips and a quiche with potato wedges. The soup was cheese and cauliflower ( which was a strange combination in itself) and was so overpoweringly flavoured with cheese that it was sickly (in fact it tasted "off") and all other flavours were masked.. It was also very spicy (I would suspect chilli was the culprit) which made it inedible. It was sent back almost uneaten. The scampi and chips was the size of a Child's Portion. To top it all, many of the wedges were made from potatoes that had what looked like scab disease as the skins had crusty black spots. The manager we complained to, did refund the cost of the soup but denied it was over-spiced. He said it was supplied by Wyevale not home-made. He also said that the potato wedges were what they had sent and they couldn't do anything about their condition. I suggested that perhaps picking out the scabby ones and not serving them to customers might be an idea. So, all in all, this was not an enjoyable eating experience. maybe someone could review your suppliers in the light of these complaints? When this garden centre was owned by a private company we had a much better menu.

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