False advertising of prices - Complaint about Teletext Holidays - A Spokesman Said

False advertising of prices

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Debbie Ryan

27/02/2017

False advertising of prices

Complaint about Teletext Holidays

Hi there I have enquired several times with teletext. With prices on their website fluctuating, by £5 or so. But they never, never offer the price advertised on their website. I am always told, live price this and no hidden costs price. Yet the highest price I have seen a particular budget hotel on their website has never, never ever matched the lowest price any of their agents have gave me. I understand they have their commission, but this practise is wrong and misleading. Quite an underhand practise really to state one price on the website, then at their "cheapest" quote offer it to me at £111 more that the advertised price. I have checked several times over the past few weeks, and the agent off price is always £100 more than any of the altered prices I have seen on their website! Ref: Hipotels Natura Gardens Lanzarote. Pretty fed up of their staff correcting me when I raise this issue, like its me thats got it wrong, er, no.. Its your prices and underhand way of hooking in customers under false pretences!

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