Groupon voucher not honoured - Complaint about Oceanic Hair & Beauty - A Spokesman Said

Groupon voucher not honoured

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T McCloskey

28/02/2017

Groupon voucher not honoured

Complaint about Oceanic Hair & Beauty

I bought a groupon voucher for a cut and half head of highland lights, I made the appointment and asked if I could upgrade and pay for a full head, this was agreed for an additional £20. When I arrived the receptionist/stylist was rude but I let this go. The stylist I had was pleasant but said as I already had a colour on my hair they could not do highlights, a first for me. She said she could do roots or a dip dye instead, I agreed that a cut and roots would be fine. She was then called to the back by the rude individual and on her return said she would have to charge me an additional £40, I said a cut and blow dry would be fine, she then squirted my hair (didn't bother to wash) gave me less than half a dozen snips and told me I was done, I was in and out in less than 10 minutes. No refund, no difference and left disappointed and concerned about the money I had spent for unprofessionalisim and no service. This was supposed to be a birthday treat but ended up feeling conned.

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