Product support - Complaint about Currys PC World - A Spokesman Said

Product support

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Dave Walden

03/03/2017

Product support

Complaint about Currys PC World

We purchased a washing machine a few years ago from you and I have just noticed I have been charged £2.50 every month since for "product support" I didn't sign or agree to these payments. I would like these payments stopped immediately and a refund as this is a payment I haven't authorised and this activity is bordering on fraud.

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KNOWHOW TOHELP | 07/03/2017 09:37 | VERIFIED

Hi Dave, thank you for the details as requested. I have looked on our system and we have no live agreement in place for the Indesit appliance under the details you have provided? I would advise contacting our Product Support team on 0344 561 4000 and requesting further details on this matter as I am limited in what details we can locate. Thanks and I apologise for any inconvenience caused. Thanks


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