The worst service I have ever received in my entire life - Complaint about DPD - A Spokesman Said

The worst service I have ever received in my entire life

Complaint about  DPD  | CLOSED


DPD

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No. 4 of 34 in Delivery

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phil anderson

04/03/2017

The worst service I have ever received in my entire life

Complaint about DPD

I have received staggeringly bad service from DPD. I have spent FIVE DAYS waiting at home for a parcel to arrive against promises that it will arrive that day, only to be let down every single day and for the delivery day to be extended another day. Every day, apologies and empty promises arrive from DPD, but never my parcel, which I am still waiting for. FIVE DAYS, re-arranging each day to be at home to accept delivery of a parcel that fails to arrive. Today's delivery attempt, promised yesterday for before 10:30am this morning, is now showing on their website as being scheduled for between 6am and 10pm in 2 days time.

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DPD resolved this complaint

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phil anderson | 07/03/2017 13:40

Hi Shona, DPD have today resolved this to my satisfaction.

phil anderson | 07/03/2017 13:41

Satisfied that DPD are doing all they can to resolve the issue.


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