I booked hotel in Venice-for 2 people for 2 nights -14-16 th May-17 no booking ref or confirmation r - Complaint about Trivago - A Spokesman Said

I booked hotel in Venice-for 2 people for 2 nights -14-16 th May-17 no booking ref or confirmation r

Complaint about  Trivago  | AWAITING RESPONSE


Trivago

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Julia Jones

04/03/2017

I booked hotel in Venice-for 2 people for 2 nights -14-16 th May-17 no booking ref or confirmation r

Complaint about Trivago

I have made 4 phone calls -messages left- and sent 4 e mails - BUT NO REPLY- I booked a 2 night stay at hotel Ca'del Nobile-Venice for 2 people from 14-16 May 2017- BUT I have received NO confirmation or booking reference .I also booked for Florence (FOR 16/5/170 and Rome for 17/18/19)- with no problems - BU I do NOT and WILL NOT arrive in Venice with no confirmation of booking - although when I contacted the hotel directly I was told that they have received our booking BUT could not sort the official confirmation or allocate the booking reference. Please help-what do I now????

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