Invalid Tickets - Complaint about viagogo - A Spokesman Said

Invalid Tickets

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Joshua An

06/03/2017

Invalid Tickets

Complaint about viagogo

I purchased tickets from Viagogo and I was sent an email with a pdf attachment that was supposed to be an E-ticket (no mention of shipping a physical ticket). However, the pdf attachment was only a reservation confirmation email that was sent from the original ticket distributor to the original ticket buyer. I contacted the original ticket distributor and they said that the confirmation email that was sent to me by Viagogo is not an valid ticket and will not grant me admission to the event. Viagogo claims to guarantee that buyers will receive valid tickets, but they sold me a useless reservation confirmation email at the price of $407.45.

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