Unwanted Payments Being Taken From My Account - Complaint about Currys PC World - A Spokesman Said

Unwanted Payments Being Taken From My Account

Complaint about  Currys PC World  | ANSWERED


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Aimee Penman

06/03/2017

Unwanted Payments Being Taken From My Account

Complaint about Currys PC World

Hi, I have monthly payments of £8.50 under 'PRODUCT SUPPORT - AG' and have no idea what this is and certainly don't remember agreeing to this (I bought a laptop from you over a year ago). I would like these payments to stop immediately and to be repaid previous payments. Thanks

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KNOWHOW TOHELP | 16/03/2017 13:50 | VERIFIED

Hi Aimee, thank you for confirming the details as requested. I can confirm that there is an Service Agreement in place for the aforementioned HP Laptop. I Have cancelled this Agreement down as requested, however as the Agreement has been in placed since August 2015, I am unable to provide you with the requested refund. You will receive confirmation of the cancellation through the post within >

KNOWHOW TOHELP | 16/03/2017 13:51 | VERIFIED

the next 28 days - Shaun


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