Misold care agreement - Complaint about Currys PC World - A Spokesman Said

Misold care agreement

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Dawn Duffy

06/03/2017

Misold care agreement

Complaint about Currys PC World

I have been paying a care agreement on a PC that was purchased from you in 2008 at £8.99 a month. I did not agree and was told that it was best to take it for the first month and then cancel. I cannot remember signing anything to allow you to take this amount for the next 9 years !! I have paid £916.98 for cover which I never asked for - I need to know what you aree going to do about it

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Dawn Duffy | 07/03/2017 13:18

Can you please reply soon asap ??

KNOWHOW TOHELP | 07/03/2017 14:28 | VERIFIED

I do apologise Dawn, however, I did state I could cancel the agreement should you provide the address details? I have reinstated the agreement for you and apologise further as we would not refund any such payments as you have had a claim for repair on the device under the agreement. Thanks - Nino


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