Royal mail issue - Complaint about Royal Mail - A Spokesman Said

Royal mail issue

Complaint about  Royal Mail  | ANSWERED

Royal Mail

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Samuel Smith


Royal mail issue

Complaint about Royal Mail

I brought a iPhone 5s on eBay received it found out the iPhone was blocked opened a case with PayPal sent item back first class sign for over month and a half ago and royal mail has lost my item I've done a claim form no response from royal mail over 3 weeks ago I done the claim form not happy not sure if I would ever post anything again lost 70 pounds cause PayPal won't refund me as they said the person ain't received the item and PayPal have closed the case I've lost 70 pounds I'm out of pocket don't seem fair

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Royal Mail Customer Services | 08/03/2017 15:42 | VERIFIED

I am very sorry to hear about your iPhone 5s being lost. To allow us to correspond with you, please can you write to us at [email protected] and provide the full details. Thank you. Royal Mail.

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