Injury caused by bus driver. - Complaint about Go North East - A Spokesman Said

Injury caused by bus driver.

Complaint about  Go North East  | ANSWERED


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Susan Hall

08/03/2017

Injury caused by bus driver.

Complaint about Go North East

I was getting on the 50 bus from the middle of Chester-Le-Street. On Monday 06/03/17 at 9:53am with my son who was behind me. The driver closed the doors on me trapping me for a moment before I was able to step forward to get free. The driver did not do or say anything to help me just took my fare after reopening the doors for my son. I was in shock and angry a few other passengers had seen what had happened and said he should have asked me if I was alright took my name and apologized. He never even said anything when I got off at my stop. I have been left with painful bruising to my hips and shoulders. Bus ticket show's Bus 5247 Route 50 DRV 1257.

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Go North East | 08/03/2017 14:36 | VERIFIED

Hi Susan - could you drop your contact details to our Customer Services Team at [email protected] https://www.gonortheast.co.uk/contact/ and we can then get this looked into. Cheers


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