Can't stop alerts when no longer wanted - Complaint about Shpock - A Spokesman Said

Can't stop alerts when no longer wanted

Complaint about  Shpock  | ANSWERED


Shpock

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No. 33 of 848 in Shopping

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Emily Granger

08/03/2017

Can't stop alerts when no longer wanted

Complaint about Shpock

My phone is now plagued with alerts from your app which I set up when I made my account (in 2014) I obviously don't want these alerts anymore yet there is no where in the app to cancel them and I'm getting 3 at a time a minimum of 3 times a day it's getting really annoying and I'm considering deactivating my account because of this

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Shpock Team | 10/03/2017 10:39 | VERIFIED

Hi Emily, to deactivate search alerts please tap on the magnifying glass at the top right when opening the app and then click on the X next to it (if you have an iOS device please swipe from right to left over the respective search alert and then tap on the X). If you still need our support please contact us at support@shpock.com. Best, your Shpock team


See previous comments

Sandie Pickup | 10/09/2017 19:12

It dont work

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