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Jean Hilton

10/03/2017

Bags

Complaint about BodyCare

Went into Body Care this morning and bought 5 bars of soap. I paid for these at the checkout and asked for a small bag to put them in because I had cooked meats in my carrier bag and just wanted to stop the smell of the soap getting into the meat. (I bought Wrights Coal Tar soap which does have a strong smell) The girl behind the counter said that'll be 5p. I told her I didn't want a carrier bag just a small bag to wrap around the strong smelling soap but she said I would still have to pay 5p !! I have shopped here for years and have never come across this before and was absolutely astounded, the staff here have always been friendly and obliging but not this morning. Is it your policy to charge for a small bag ? If I would have wanted a carrier bag then I would have willingly paid 5p but for a small plastic one - no way. Very disappointed.

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