Product Support - Complaint about Currys PC World - A Spokesman Said

Product Support

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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sarah carroll

11/03/2017

Product Support

Complaint about Currys PC World

Hello, possibly about 3 years ago i purchased a i pad mini in curry in the farnborough store. I have not had this product for over 2 years now and i am still be charged £3.00 a month for support for the product which i did not agree too and no longer have. I think this is terrible and tricks people into them giving you money. This means over the 2 year period i have been charge a total of £72. I want this cancelled asap and i am hoping for a refund, this should be discussed and a courtesy email or text should be sent as a reminder. If i did not notice this i could be paying this sum for more years to come.

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KNOWHOW TOHELP | 14/03/2017 12:53 | VERIFIED

I understand your comments and I offer my apologies Sarah. At this juncture, I am unable to authorise the refund requested. Our CEO team will respond to your communication addressed to Sebastian once received - Shaun


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