Disgusted, misinformed and sold a kitchen. - Complaint about Wren Kitchens - A Spokesman Said

Disgusted, misinformed and sold a kitchen.

Complaint about  Wren Kitchens  | ANSWERED


Wren Kitchens

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Thomas Leadbitter

12/03/2017

Disgusted, misinformed and sold a kitchen.

Complaint about Wren Kitchens

I went to wrens kitchens to buy a kitchen , they took my deposit I had emails to confirm that my kitchen was to be delivered. The sales man misinformed me regarding the finalisation. I payed for the deposit I said I wanted to buy now pay later, I was told this would all be arranged after the kitchen is delivered and I would receive a letter in the post from the finance company. From ordering the kitchen to now the delivery date I have not had any contact from wrens in anyway . The initial emails I had clearly stated that Wrens would contact me assist me throughout the entire process. Never once did this happen so I assumed everything was fine, I have now discovered that the kitchen has not been finalised , I literally have kitchen fitter here at my house who I have payed for and no kitchen arriving, it has even began to be manufactured.

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Wren Kitchens | 14/03/2017 11:27 | VERIFIED

Hi Thomas, If you would like to confirm your order details, I will look into this for you. Regards, Adam


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