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Vivian Wollboldt

13/03/2017

Bad debt

Complaint about Goldman Reeves

I've just received a letter from Goldman Reeves Ltd. regarding debt collection for £99 which I apparently owe to Equinox Day/night cream. I tried the online message and as yet have had no response, I tried the number on the letter and just got the automated voice instructions on how to make a payment. What company doesn't have an office number or email address on their letterhead? Especially if they are desperate to resolve debt inquiries. I have never owed anyone anything, I notified Equinox I no longer wanted to receive the product and they still debited my account eventually I asked my bank to block them from any access to my account, which they did. Is it safe to now ignore this letter if demand?

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