Product Support AG - Complaint about Currys PC World - A Spokesman Said

Product Support AG

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Jack Outson

13/03/2017

Product Support AG

Complaint about Currys PC World

I purchased a Macbook Pro in 2013 from PC World, I paid for this using my Debit card. I have only just recently noticed that there has been £9.50 coming out of my account each month, I have not signed up for any product support or anything along these lines. I would like my money back as this has been taken without my permission for quite some time now!

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KNOWHOW TOHELP | 14/03/2017 13:38 | VERIFIED

Hi Jack, I am sorry to learn that you were unaware of the Service Agreement from 2013. I am happy to cancel the Agreement in question, however I am unable to refund the payments (due to the length of time Agreement/debits in place). Kindly provide me with your full address given at the time of purchase. I can then cancel the Agreement and confirm this for you - Shaun


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