They took money from account without my permission - Complaint about Easylife - A Spokesman Said

They took money from account without my permission

Complaint about  Easylife  | AWAITING RESPONSE


Easylife

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Pauline Ralph

13/03/2017

They took money from account without my permission

Complaint about Easylife

There call centre phoned me and asked me to look at there club savings book I refused at first a couple of times but was told there was some things I would like not one time did this person say if you don't return the information book back they would charge me as I am 70 yrs old I cannot afford to pay 84 pounds for nothing any way as I did not receive the pack before taking my money they did not ask if I had received the citizen advise as me to validate any thing I ordered or any money I had saved with them from the book they sent me I phoned them and was told they were going to send a form to me I was to sign it saying I never received the pack I felt like a criminal having to prove some thing I never asked for in the first place all I did was buy a couple of things from them which I paid for straight away I am going to get in touch with watch dog because I have heard about this that the government is clamping down on this sort of thing hopefully they won't be able to go into people's account and take money

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